 I have a shop and bill manually. What benefit would I get by computerization?
Through Computerization you can reduce cost, increase margins, removes errors, reduces dependency on staff, lessens pilferage, increases customer satisfaction, get advance MIS reports for better decision making etc. |
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 I do not have trained personnel to use the software. Can I still use your software?
Our experienced software consultants provide complete training to you and your employees for using the software, apart from this our software is very user friendly and it can be learned within a couple of days training. |
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 Do I need to hire software engineers to run your software?
No not at all you need to hire software engineers to run our software. You need only persons having basic knowledge of computer operation to operate our software. |
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 What is the meaning of Integrated Retail Enterprise Solution (IRES) and how can it help my retail business?
Integrated Retail Enterprise Solution (IRES) means a software application which brings all the business functional departments in to a common platform and through which information of one department can be accessed by other department easily and instantly.
Through IRES you can have a better control over your retail business by managing the entire departments of you business centrally. For eg with IRES you can know the sales/purchase information and stock movements of all the retail stores in a central place which indeed helps in making a better decision making. |
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 Does your software support barcode scanning and printing?
Yes definitely, all the modules of the software have barcode scanning option and it also have barcode printing modules through which you can do barcode printing of any type and size. |
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 How is your software going to prevent loss due to pilferage?
Our dynamic stock audit module helps to identify the stock discrepancy easily. |
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 Does your software have accounting module in it?
Yes, Our software have an integrated Accounting module in it, which have all the features of an accounting software. All the entries which should have an effect in accounts are automatically posted in to accounts. |
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 Does your software have payroll system?
No, we do not have payroll system in the software. |
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 I do not have any loyalty program in my shop now but plan to start them later. Will your software take care of that later?
Our software have an integrated Customer Loyalty Management system and it is been developed in a modular way, which can be used later on. |
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 You are selling the software. What about the hardware?
We will guide you in getting the proper hardware from renowned hardware vendors. |
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 If I need any report as per my choice which is not in the software than can you customized that report for me?
Our software has an integrated Business Intelligence Tool through which you can make any type of report as you want within seconds. This tool is very user friendly and so easy that it can be earned by any person within a couple of hours training. |
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 Can I use some features of the software now and start using other features later?
The software has been designed in a modular way and features which are not used now can definitely be used later. |
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 I have a single shop now but plan to open a chain of stores. Is your software scalable enough to support multiple stores organization?
Our software is Oracle based and it can be scalable to support any number of stores. For managing the multiple chain stores we have special Multi Store Distribution module for transmission and auto synchronization of data across all the stores. This Multi Store Distribution module is powered by an advance Enterprise Reporting Systems to access the information of all the stores centrally, whereby it becomes very easy to manage all the stores from the single location. |
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 How do I transfer data between all my stores spread across various locations?
Data transfer between all the stores is done by Auto Data Polling System via FTP site through broadband internet connection. |
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 I do not have internet at some of my store, then how this data transfer will be done in those stores?
In this type of situation data transfer in those stores can be done via any digital storage media like CD, Flash Drive etc. |
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 What is the total cost of ownership?
Total cost of ownership is variable and depends upon several factors like number of stores, number of users and modules chosen. It may vary from 30k to several lakhs. |
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 What is the ROI of your software?
ROI depends on a large number of factors and is difficult to calculate. A large number of intangible benefits are difficult to judge in monitory terms. We have however seen customers derive significant benefits by reducing dead stock, maximizing inventory turnover, achieving better product mix etc. Apart from this we can do Green Saving calculation by identifying the reduction in number of your employee's man hours after implementing the software. |
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