The easiest trap a software buyer (in our case retailers) can fall into is listening to pricey consultants, hardware vendors and sometimes even software salespersons. The first hardly know their right from their left and will go with the priciest solutions. The second category of vendors just recommend their partners. The third have a tendency to over-promise.
We wish we could do without the hassle of trying to sell our product. We want to make products that sell themselves, hence we work hard to build and support our software and actively ask our prospects to speak to customers (a list of customers is always on our site). So (i) don’t buy without calling up the referees and (ii) find out how the support works and if it right for your anticipated usage.
The second problem is looking for the perfect technology. There is no perfect solution rather there is an optimum solution for every budget. Every software has some rough edges. The important question is whether it is meeting your core needs without overwhelming you or your budget.
The best judge of a technology is you and your staff who are going to use and maintain the software.
So go ahead, ignore our sales talk and listen to our customers and your people.
